INFORMAZIONI


Giandomenico Orlando

IBM Italia spa
Informatica e Software
Ruolo: IBM Smarter Workforce - Social Business Consultant (SWAT Team)
Area: ICT - Digital & New Media Management

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Giandomenico Orlando

Chi è: Experience in Social Business and Social CRM spaces, strong in Banking and Insurance, with engagements also in other industries (Retail, Education). Understanding of portal and UC2 technologies, especially in the impact of those technologies on business processes. ROI evaluations, project roadmap designs and Business Value Assessment Workshops are also part of my current daily work. Strong background in economics (Political Economy, Industrial Economics), which helps me placing Social Business / Social Media economy in the wider context of the global economy trends. Experience as Project Manager and Business Consultant at IBM, leading the implementation of new business information systems in medium sized companies and working as a consultant in Administration and Control in large SAP implementation. Experience in ERP package selection ad RFP support for customers addressing the choice of a new information system. Other interest: Ancient History and History in general, International Monetary System, Modern and Contemporary Art, Classical Culture, Cosmolgy and Astrophysics. Specializzazioni: Social Media Trends and Evolution - Social Business and connection with strategy in Organization, HR and Communication - Social CRM and use of Social Media by business organizations - Unified Communication and Real Time Communication within a business context - Social Business initiatives ROI calculations - Social Business implementation designs and projects.